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- CLINICA NEUROL, 51: 827|829, 2011
- Vol.51 No.11 contents
Educational Lecture 1
Healthcare mediation model for nerologists
Tetsuo Ando, M.D.
Department of Neurology, Anjo Kosei Hospital
Mediation offers a process by which two parties work towards an agreement with the aid of a neutral third party. Physicians and nurses can apply healthcare mediation model to ordinary medical practice for preventing conflict. Communication using mediation skills improves patient-physician relationship, and prevents medical malpractice and conflict.
Full Text of this Article in Japanese PDF (195K)
(CLINICA NEUROL, 51: 827|829, 2011)
key words: patient safety promotion, healthcare mediation, doctor-patient relasionship, communication, conflict management
(Received: 18-May-11)